Amazon s Most Customer Centric Company - 1304 Words

Amazon is consistently ranked as the premier E-commerce business, an achievement that stems from their use of the Web to conduct and facilitate the sale of products online. Amazon’s mission of â€Å"Earth’s most customer-centric company†, is reflected through its core competencies of revolutionizing and streamlining the vending business, by becoming the most effective and high-quality producer of online services. Innovation through advanced technology and a great customer experience, are the main core competencies of Amazon and that has place the company at the top. Amazon delivers value to their customers by creating interactions within its individual business units. They also utilize the use of supply chain partners. They have used their†¦show more content†¦Still, per the SEC document, Barnes and Nobel only sold $22 million worth of books in the months from February through August. On the contrary, Amazon sold $203 million in only 6 months’ tim e. Amazon is exceptionally good in its areas of core competencies, which have allowed the company to expand globally. Since November 2014, Amazon serves as the leader and has maintained the consistency as the king of e-commerce business. It is considered the largest multinational, consumer electronic and internet company, in the United States. The company has served as inspiration for other companies abroad. Amazon’s core competency of innovation, has successfully allowed the opportunity to enter other markets. The next step for Amazon.com is to expand its channel services and take on more products and services globally by using advanced technological framework. Amazon has expanded internationally and both co-sourced and outsourced arrangements in some countries, by providing digital delivery and customer service centers globally. Amazon delivers 10 million products and ships to over 75 countries around the globe. 2. Question # 2: Product life cycle (PLC) of the VCR and VHS format. The product life cycle is described as, the steps of development and sales a product completes during its time in the marketplace. Companies considering launching a new product in the market, should considerShow MoreRelatedAmazon s Most Customer Centric Company3378 Words   |  14 Pages Amazon was incorporated in 1994 in the state of Washington. Founder, Chairman of the Board and CEO Jeff Bezos opened Amazon’s online store in July of 1995. Amazon was subsequently reincorporated in Delaware in 1996. The Company is headquartered in Seattle, Washington. Amazon is listed on the NASDAQ Global Select market under the ticker symbol AMZN, and held its IPO in May 1997. Amazon strives to be, â€Å"Earth’s most customer-centric company,† driven to provide consumers with any product or serviceRead MoreAmazon : The Earth s Most Customer Centric Company2376 Words   |  10 PagesAmazon is a company that has been around since 1995 and is the Earth’s most customer-centric company. From the leadership of CEO, Jeff Bezos, the innovative company has risen to success. With the growth is a successful company, comes the factors that contributed to the success. These include their Prime service, marketplace, and Amazon Web Services. With an upward trend year over year, Amazon had a total revenue of 107.01 Billion in 2015 compared to 48.08 Billion in 2011. The main source of revenueRead MoreAmazon s Biggest Bookstore : The Earth s Most Customer Centric Company964 Words   |  4 PagesThe company Amazon began in Washington State in the year 1994 and opened its virtual doors on the World Web in July 1995. (Amazon 12) Jeffrey P. Bezos is the President and Jeffrey M. Blackburn is the Senior Vice President of the company. Amazon wants to be known as the Earth s most customer-centric company and it has four guiding principals that it follows: customer obsession, passion for invention, commitment to operational excellence and long term thinking. (Amazon 12) The company sells booksRead MoreBook Report On Amazon s Vision Of Being The Earth s Most Customer Centric Company For Consumers1083 Words   |  5 PagesAmazon.com Founded in 1994 Amzon.com has accomplished CEO Jeffery P. Bezos’ vision of being the â€Å"earth’s most customer-centric company for consumers, sellers and enterprises. The head-quarter is currently located in Seattle Washington with several branches across the world. In order to achieve the level of success that Amazon has, Bezos surrounded himself with key people.The executive members of Amazon as listed in the 2013 Annual Report are as follows: Jeffrey P. Bezos, President, Chief Executive OfficerRead MoreCase Study : Amazon s Marketing Strategies1538 Words   |  7 Pagesof this paper is to demonstrate Amazon.Com, Inc.’s ability to be successful and how other companies compare in building on success in the business world. The marketing concept is to deliver a product or service to consumers where there is a want/need for a targeted audience, while also profiting financially. Businesses success focuses on obtaining the necessary resources, striving towards excellence within the workforce and satisfying the customer. Introduction Is the product about quality orRead MoreAmazon Go A Grocery Store1409 Words   |  6 PagesAmazon Go is a grocery store that is fully automated with cash register and no traditional checkout. You check into the Amazon Go account with the app and then you take the items that you want and you go, just like the name. The analysis of the current situation of Amazon Go and what lead Amazon Go to come into the grocery business. What is amazon’s business strategy in terms of competition, pricing, etc. Team insights on top of Amazon future plans in the grocery market. Strategic Analysis MissionRead MoreStrategic Plan Of Amazon1273 Words   |  6 Pagesï » ¿ Strategic Plan of Amazon Introduction Amazon Company initially started as on online book store and taken rapid growth in the beginning stage itself, and expanded by adding up DVDs, electronics, software, furniture, games (Laura Schneider, 2012). As on today Amazon is a Fortune 500 e-commerce Company headquartered in Seattle, WA. Amazon Company is the market leader today to sell all variety of products over the internet (Laura Schneider, 2012). Amazon operates in two segments: North America andRead MoreThe, Inc. ( Amazon.com ) Is An E Commerce Company1513 Words   |  7 Pages Amazon.com, Inc. (Amazon.com) is an e-commerce company. The Company sells a range of products and services through its Websites. The Company s products are offered through consumer-facing Websites, which include merchandise and content that it purchases for resale from vendors and those offered by third-party sellers. It designs its Websites to enable products to be sold by the Company and by third parties across various product categories. It al so manufactures and sells electronic devices, includingRead MoreThe Mission And Vision Statement1068 Words   |  5 PagesMost large organizations have mission and vision statements identifying the company’s core focus and the values that it holds. These statements establish the culture for the organization, impacting products, service, marketing and employees. The mission and vision statement is a window into the leadership philosophy of the organization. This paper will examine the mission and vision statement of two very large and successful companies, which hold two vastly different leadership philosophies. ThisRead MoreAmazon s Customer Centric Company1723 Words   |  7 PagesAmazon is a company, whose vision statement is, â€Å"Our vision is to be earth s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.†(Forbes, 2012) A key element of this statement is â€Å"customer centricâ⠂¬  this phrase states that Amazon is committed to social responsibility on all levels including the environment. Amazon has gone to great lengths to be the world’s best company in customer service and to make online shopping